The VETT Method

Busyness is often “worn” as a badge of honour, something to be proud of. Or as an excuse to avoid commitments such as work and social events, and even to avoid awkward questions, such as about why tasks haven’t been done.

In my experience, the fear of making mistakes is one of the foremost anxieties that veterinary team members have, especially at the start of their careers. As soon as you qualify you are expected, by yourself and others, to be able to competently carry out the many...

When it comes to learning and training, we mostly all know about employee training and its benefits (also outlined in my previous blogs). But what about training the people outside of the practice and in particular, clients? “What?”, I hear you say, “It’s hard enough...

Managing a busy veterinary practice is extremely challenging with so little time and so many different tasks simultaneously competing for that time. In general, veterinary practices tend to be inefficiently run, with poor rates of compliance and poor business...

Employee learning and development can transform practices in several ways as I will outline below. With increasing frequency practices are starting to make more conscious, coordinated efforts to offer employees learning and training beyond the initial new hire...

The title of the blog seems a bit cryptic, doesn’t it? So, let me explain. A killer whale is an awesome predator, amongst the top in the food chain. It really doesn’t need any training to be the deadliest predator in the sea; it has naturalor innate ability, power and...

So what do I mean by Training Needs? Well, this is basically areas, or topics, for which the practice has a training or learning need; and these needs are dependent on what the specific practice goals or objectives are. In other words, what...